Grid balancing payouts
How are earnings from Grid Balancing paid out to me?
The payment of income from grid balancing depends on the type of service you participate in (rPOWR and/or ePOWR) and your energy supplier.
Earnings from rPOWR
If you only participate in rPOWR, the grid balancing service that LIFEPOWR provides for the grid operator Elia, your earnings are paid out directly by LIFEPOWR.
Payments are made three months after the month in which the service was delivered, directly to your bank account. This is because Elia also applies a three-month payment term.
Example:
Income from grid balancing services in February will be paid to your account at the beginning of May.
In the app, you will also find a clear overview of your expected payments, as shown below:

Earnings from ePOWR
When you generate earnings through ePOWR, it is not paid out directly by LIFEPOWR. Instead, the earnings are automatically deducted from your energy bill.
If you receive earnings from both ePOWR and rPOWR, the total amount is also deducted from your electricity bill. In the myFlexiO App, earnings are always shown in the month in which it was earned. How and when these earnings are settled on your energy bill, may vary depending on your energy supplier. Because it can sometimes cause confusion, you’ll find an overview per supplier below:

Trevion: LIFEPOWR By Trevion
Trevion settles all earnings within the same month. Earnings from April, for example, is deducted from your April electricity bill.
Both ePOWR and rPOWR income are combined and deducted from your electricity bill under the description “Flex vergoeding FlexiO”.
This way, you get a clear view of your total electricity cost for each month at a glance.

Energy Knights: Optima
Energy Knights settles all earnings with one month delay. Earnings from April, for example, is deducted from your May electricity bill. However, the income is usually visible earlier in your Energy Knights customer portal.
Both ePOWR and rPOWR income are combined and deducted from your electricity bill under the description “Flex Coins FlexiO”.