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3. Verification

Verifying the operation of the FlexiObox installation

After preparation and configuration, it is very important for the installer to check the complete setup.

This can be done using the new ‘Device Info page’ that you can find under the ‘IO Diagnostics’ tab.

For FlexiO to work correctly, every tab in de device info page (similar to the I/O Diagnostics ✅ ) should be completed before signing off the installation

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In this transition stage both the ‘device info page’ and the IO Diagnostics will be shown. We will continue adding new checks in the device info page to make the installation 100% ‘first time right’.

Checks to be performed

You can click on every tab of the ‘device info page’ to see the details. The user can see a compiled view of these tabs. By logging in with your partner account you can check the details and, at the end of the configuration, do the sign off.

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Check 1: Connected

Check to be performed

If not ok

If the FlexiOBox is connected to the Internet and can connect to the LIFEPOWR Cloud, this parameter will be available ✅ .

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Example

Important: On the FlexiObox, the green LED must also be continuously lit and the connection icon must be active on the web page of this FlexiObox:

Afbeelding met kabel, elektronica, gadget, Elektronisch apparaat Automatisch gegenereerde beschrijving

Green LED

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Connection symbool

  • Is there a direct cable from the FlexiObox to the Internet modem?

  • Is there a standard Internet connection to the network cable? You can test this with a laptop (turn off the Wi-Fi for a while).

Detailed network support can be found here.

Check 2: Modbus

Check to be performed

If not ok

For a Modbus TCP inverter, this parameter is set ✅ when the inverter is recognized by FlexiO.

The same ✅ for Modbus RTU, if the correct cable has been correctly connected directly from the inverter to the FlexiObox.

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Example

  • Check the Modbus cabling between the FlexiOBox and the inverter or the network cable if TCP is selected.

  • Is the correct inverter selected in the list?

  • Is the inverter configured correctly?

  • Is the inverter powered?

  • Does the inverter have the latest firmware?

  • If TCP (inverter via network): are the inverter and FlexiO on the same local network/subnet?

Check 3: Linked

Check to be performed

If not ok

✅ Indicates when the FlexiOBox has been paired with an end user and they have also successfully completed registration.

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Example

  • Correct email address entered?

  • Customer mail received and registered?
    Check spam folder if necessary.

Check 4: Configured

Check to be performed

If not ok

If a configuration has been created, this parameter will be set to ✅ "thingName".

image-20240927-064336.png

Example

  • Configuration not created or not saved

Check 5: P1

Check to be performed

If not ok

If the P1 port of the digital meter has been connected, this parameter will be ✅ present when FlexiO receives the meter data.

This applies to both wired and wireless P1 connections.

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Voorbeeld

  • Connection between FlexiOBox and P1 meter not OK?

  • Is the P1 port enabled?

  • Is a wireless P1 (HomeWizard) installed?

  • correctly configured?

  • on the same network/subnet as the FlexiOBox?

  • If there is no P1 connection, please also specify here (Has P1 port = unchecked).

Check 6: Battery Management System (BMS)

Check to be performed

If not ok

✅ when there is a connection between the inverter and the battery BMS.

image-20240927-065224.png

Example

  • Wiring between the two not OK?

  • Check the battery configuration on the Device Details page.

  • BMS defective?

Check 7: EV

Check to be performed

If not ok

✅ If a charger has been configured, FlexiO will automatically recognize the selected charger on the network.

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Example (no EV)

  • Correct charging station selected?

  • Are the charger and FlexiO on the same local network/subnet?

Check 8: Eastron

Check to be performed

If not ok

✅ if a HomeWizard Eastron meter is set in the settings and FlexiO automatically recognizes it (as expected).
If this is not the case, an error is generated here.

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Example (not installed)

  • Are the settings on the HomeWizard Eastron meter set correctly?

    • 1-phase settings

    • 3-phase settings

  • Is the HomeWizard Eastron meter API enabled (default = off)?

  • Are the HomeWizard Eastron meter and FlexiO on the same local network/subnet?

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Finalizing checks

All tabs in the Device Info page need to be completed. When a problem occurs, you can find the details in the same tab with a link to the documentation.

If the above diagnostics are not solved (not checked ✅ ), please refer to the installation and training documentation on our platform or contact our technical help desk.

Next section: Activating FlexiO

When all diagnostic errors have been resolved, you can proceed to the last step. 4. FlexiO activeren

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