For FlexiO Users
FlexiO offers support to it’s users by phone or mail.
Mail: https://www.lifepowr.io/contact
Phone: Users can consult the helpdesk phone number via their MyFlexiO App. (underneath the “System Status”)
For Installers
Only certified installers have access to our Partner Heldpesk. You can obtain your LIFEPOWR Certified Installer Certificate for free via our Business Portal: https://business.lifepowr.io/
Certified installers have access to our B2B helpdesk (tickets) and commercial and technical phone support. (only on business days from 9am - 4pm)
Step 1. Create a free account on the Business Portal
Step 2. Enroll our LIFEPOWR Academy
Step 3. Do the certification exam and get certified
Step 4. A LIFEPOWR employee will contact you to fulfull your certification
Step 5. Get access to our monitoring and helpdesk platforms