Check the connection of your P1-cable or Homewizard dongle

Connection to FlexiObox

Depending on the situation, your can connect the FlexiObox to the P1 meter

• via a cable

• or wirelessly via the Homewizard Wi-Fi dongle.

When using a Homewizard P1 dongle, make sure the device has power. If this is not the case, it’s possible the P1-port is not open. You can check this on the display of the digital meter.

When a HomeWizard Wi-Fi dongle is installed, a LED light should illuminate on the dongle.

• No LED:

  • The dongle may be broken (confirm with a separate power supply).

  • The P1 port may not be open.

  • The dongle might be connected to the wrong port or not securely inserted.

  • The P1 port may be broken.

• Green LED:

  • The dongle and P1 port are likely functioning correctly. Check if you receive data in your HomeWizard Energy app.

  • If data appears in the HomeWizard Energy app but not in FlexiO, your dongle is likely not on the same network as FlexiO.

• Other color:

  • Refer to the troubleshooting section on the homewizard website.