P1 invalid data received

Explanation

FlexiO needs qualified measurement of the current streams in order to steer your installation for grid balancing.

Therefore, the FlexiObox has a wired P1 connection (a black USB cable from FlexiObox to digital meter) or a P1 HomeWizard Wi-Fi dongle connected to the network and plugged in to your digital meter.

Alternatively, the measurement can be done by a HomeWizard Eastron meter or even the internal meter of your inverter (if certified).

This error message indicates that P1 data is received, however the quality is too low.

A P1 error implies that FlexiO cannot participate on grid balancing. Earnings might be missed.

Required action

Execute following steps

1. Unplug the power of your FlexiObox (small USB-C connector on the side, comparable with your phone battery charger connector), wait 5 seconds and plug in again: after approximately 1 minute the LED on top should be back continuous green

2. Check if the error disappeared after 5 minutes.

3. Check that the connector is firmly connected in the P1 port

4. Ensure the cable does not run alongside the main power cable, as this can disrupt the signal

Not solved?

If this error persists, contact your installer.